Data & Application Manager

Wij zoeken eenData & Application Manager

Zuid Holland
As Data & Application Manager you have a critical role within the Data & Application Team, where key applications and dataflows are managed. This for the applications that concern invoicing and customer data.

Over de job

Jobco Support is looking for a Data & Application Manager for a company in Leiden, fulltime, 36 hrs/week.

The Operations Department develops and maintains the infrastructure and processes for converting manuscripts into products, print and online, and for delivering these products to the market place. A critical role in that plays the Data & Application team, where key applications and dataflow are managed. For the applications that concern invoicing and customer data we are looking for a Data & Applications Manager.

In this role you are reporting to the Team Leader Data & Applications, within the financial department.

Wat doe je?

Your main tasks and responsibilities:

Application Management:

  • Management of Salesforce: Management of the Order to Cash (O2C) part of Klopotek, the ERP system (made for publishing companies), in collaboration with the main Application Manager for Klopotek,
  • Be the face to the organisation: Close collaboration with Finance, Sales and Sales Support departments,
  • Work with key stakeholders in operations and in the business units to prioritize requirements for developing Klopotek O2C,
  • Communicate about the roadmap as wel as about day-to-day issues towards the departments and stakeholders,
  • Manage day-to-day operations: Handle queries and requests regarding the organization, originating both within and outsite. Manage the backlog of bug tickets Also manage relations and communications with vendors, involving regular interaction with the platform vendor to discuss platform development.

Project Management:

  • Apart from the day-to-day operations, there are regularly improvement projects. You will be managing these projects: be responsible for writing and discussing requirements, monitor project progress, manage testing and oversee delivery releases,

Process Management:

  • Manage and oversee the order flow, coordinate solutions to individual and larger issues,
  • Signal areas of improvement with the order processes, and suggest solutions,
  • Translate specifications into specific instructions for employees and suppliers, monitor internal and external compliance with procedures and quality control,
  • Organize and document (automated) processes, the interdependence between the various systems and/or connections to other inside or outside the organization,


  • Support regular sales reporting, in cooperation with Finance and Sales departments,
  • Develop new sales reports as required by the business.

Wat ben je?

Your profile: Educational background

  • Professionally trained - relevant higher education in IT Relevant experience,
  • Minimum 3 years experience in a relevant field (IT, workflow management, accounting) Skills and competencies,
  • Knowledge of and demonstrated experience with IT foundational skills, such as requirements engineering, project management, documentation,
  • Demonstrated experience with content management and workflow systems, tools and techniques,
  • Extensive knowledge of SQL Oracle,
  • Technical writing skills,
  • Excellent time management and organizational skills,
  • Excellent communication skills both written in Dutch, English and/or German a plus,
  • Strong customer orientation and problem-solving skills,
  • Ability to oversee complex and interrelated issues (helicopter view), as well as a keen eye for details,
  • Ability to translate technical issues in a way that they are understandable to end users and translate and user problems into technical language,
  • Knowledge of Klopotek and/or Salesforce, is a major plus,
  • Knowledge of international accounting and/or Shared Service environment is a plus,
  • Knowledge of publishing processes and applications is a plus.

Waar kom je terrecht?

This company is a leading international academic publisher in Middle East and islamic Studies, Asian Studies, classical Studies, History and Religious Studies, Languages & Linguistics, Literature & Cultural Studies, Philosophy, Biology, Education, Social Sciences and International law. Offices in Leiden, Boston, Paderborn, Singapore and Beijing. Within the Leiden Office there is being an informal atmosphere
Data & Applications Manager, Academic educational background, professional trained, IT, workflow management, accounting, SQL Oracle, technical writing skills, Dutch, English, Klopotek, Salesforce.

Wat krijg je?

  • A competitive salary between € 3250,- and € 3650,- by starting in this job,
  • Good attractive employee benefits package,
  • An online work-related personality assessment (PAPI) will be part of the selection process,
  • During this period working at home and after this Covid-19 period probably 2 days working at home,
  • Full time job of 36 hrs a week.

We are seeking candidates to fill this position as soon as possible. Is this your role, as Data & Application Manager then we are looking forward receiving you application, consisting of a motivation letter and cv.

Meer informatie?

Anja Veldhuizen

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